Shipping policy

For your convenience, once your order has been shipped, DROPOUT will inform you by email of your carrier and tracking number. DROPOUT does not require a signature on all packages. In some cases, UPS, or other carriers will use their discretion and leave packages at front doors and doorsteps. By accepting our policies, you also accept responsibility for packages left by the carrier. You can use your tracking number to set up arrangements with these carriers if you do not want any packages left unattended. If merchandise arrives damaged make sure it is noted on the carrier's delivery record in order for DROPOUT to file a damage claim. Save the merchandise and original packaging it arrived in. Notify DROPOUT immediately to arrange for a carrier inspection and pick up of the damaged merchandise. If you do not notify DROPOUT of damaged goods within the first 72 hours of arrival, our regular return policy will override any claim of damages.

Shipping Timeline: Most orders will be processed and shipped between 7-10 business days from date of order.